Privacy Policy

At , your privacy is our top priority. We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we collect and use it, your options regarding your information, and the measures we take to safeguard your data. Additionally, it provides information on how you can contact us with any privacy-related concerns.

Important Notice: does not sell or rent any personal information from our database to third parties.

1. Information We Collect

We collect personal information from you through various interactions with our services, including:

  • Newsletter Subscriptions: When you subscribe to our newsletter.
  • Purchases: When you make a purchase on our website or in-store.
  • Account Registration: When you register an account with us.
  • Promotions and Giveaways: When you participate in giveaways or promotions endorsed by our brand.
  • Skin Diagnostics: When you complete our skin diagnostic assessments.

The specific types of information we collect include:

  • Identity and Contact Information: Name, date of birth, phone number, email address, shipping and billing addresses, tax identification number, purchase history, interactions with customer support, favorite products, skin type, and skin concerns.
  • Transaction Information: Depending on your payment method, we may collect the name of your bank, card type, partial card number, or associated account details.
  • Technical Information: IP address, login data (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and access platform.
  • Marketing and Communication Preferences: Your preferences for receiving marketing communications and preferred contact methods.
  • Social Profile Information: Public information from your social media profiles and the social networks you use.

2. Information You Provide

You may choose to provide personal information to us in various ways, including:

  • Promotions and Contests: Participating in promotional activities or giveaways.
  • Purchases: Making purchases on our website or through our social media channels.
  • Content Sharing: Sharing content such as videos, photos, reviews, articles, comments, and location data.

The information you may provide includes:

  • Personal details: Name, gender, phone number, email, age, date of birth, address, tax number, and registration name.
  • Purchase-related information: Purchase history, product preferences.
  • Skin-related information: Skin condition and concerns.
  • Social connections: Contact information of friends you wish us to reach out to.
  • Shared content: Videos, photos, reviews, articles, comments, location data, and friends lists.

3. How We Use Your Information

We use your information to:

  • Personalize Communications: Tailor the messages and marketing efforts we send to you.
  • Promote Relevant Products: Showcase products that align with your interests and preferences.
  • Offer Customized Services: Provide services tailored to your specific needs and preferences.
  • Maintain Purchase Records: Access your purchase history for order tracking, maintenance, and support.
  • Update Your Data: Modify your information with your consent to ensure accuracy.
  • Respond to Inquiries: Address your questions and provide customer support.
  • Process Transactions: Handle and invoice your purchases efficiently.
  • Event Invitations: Send invitations to exclusive events and special promotions.

We may also use your information for other purposes with specific notice at the time of collection.

4. Cookies, Server Logs, Web Beacons, and Analytics

To enhance your experience and improve our services, we utilize various technologies:

  • Cookies: Small text files stored in your browser that help us recognize you on future visits. They remember your preferences, such as language and currency, and retain items in your shopping cart.
  • Web Beacons and Pixels: Tools that track your interactions with our website and emails, providing insights into user behavior to improve our services.
  • Google Analytics: We use Google Analytics to monitor page views, navigation paths, and other visit details to enhance our website’s functionality.
  • Social Media Integration: Tools from platforms like Facebook, Twitter, YouTube, Instagram, and Pinterest allow you to share our products and content with friends. These services use cookies to record profile and login information and facilitate interactions between our store and social networks.
  • Server Logs: Our web servers may log additional information, such as referring web pages and your device’s IP address.

Opting Out: When visiting our site, you will be notified about the use of cookies and given the option to accept or reject them. While not mandatory, rejecting cookies may limit your access to certain features on our site.

Note: You can opt out of being tracked by Google Analytics by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

5. Newsletters and Text Messaging

  • Text Messages: If you opt-in, you can receive up to four free text messages per month containing product information, event updates, beauty and makeup tips, and promotions through our automated texting system.
  • Newsletters: By subscribing to our newsletter, you will receive up to two free emails each week about our latest campaigns, promotions, offers, beauty tips, online events, articles, discounts, and greetings. These emails are sent automatically via our newsletter service, which tailors content based on your preferences, location, time zone, email, and name.

To unsubscribe from text messages or email newsletters, please contact us at .

6. Sharing Your Data

does not sell or rent your personal information to third parties. However, we may share your data with the following entities as part of our business operations:

  • Payment Processing Partners: Banks, payment service providers, distributors, and carriers that assist in processing your purchases.
  • Service Providers: Marketing agencies, advertising partners, and website hosting services that help manage our online platform.
  • Tax Authorities: As required for invoicing your purchases.

Additionally, your information may be disclosed as required by law, through legal processes, by law enforcement authorities, or to prevent fraudulent or illegal activities.

7. Protecting Your Personal Information

We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Secure Storage: All information you provide is stored on secure servers.
  • Encryption: We use SSL (Secure Sockets Layer) software to encrypt payment-related information, ensuring maximum security and preventing potential fraud.
  • Payment Processing: All payment transactions are processed automatically by PayPal or other chosen payment methods, meaning does not store any personal or banking data related to your transactions.

Note: While we strive to protect your data, no security system is entirely foolproof. We continuously update our security measures to maintain the integrity and confidentiality of your information.

8. Data Retention

We retain your information for as long as you have an account with us or as long as necessary to provide our services. Due to legal obligations, fraud prevention, misuse, or to comply with our Terms and Conditions, we may retain certain essential data even after you close your account or stop using our services.

9. Withdrawing Consent

You have the right to withdraw any consent you have previously given us or to object to the processing of your personal information at any time for legitimate reasons. We will honor your preferences moving forward. Please note that withdrawing consent may restrict your ability to use certain products or services. To review, update, or delete your personal information, please email us at .

10. Reviewing, Updating, and Modifying Personal Information

In accordance with applicable laws, you may request access to the personal information we hold about you, request corrections to any inaccuracies, and request the blocking or deletion of your information when appropriate. Access rights may be limited under certain local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

To review, change, or delete your personal information, please contact us at .

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email. Please check back regularly to stay informed about updates to our Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at .